Refund Policy
Satisfaction Guarantee
We stand behind the quality of our products. If you are not satisfied with your purchase, we are here to help.
Eligibility
Refund requests must be submitted within 30 days of delivery. Products must be unused and in their original packaging to qualify for a full refund. Opened or partially used products may be eligible for store credit at our discretion.
How to Request a Refund
To request a refund, contact us at [email protected] with your order number and reason for the return. We will respond within 2 business days with instructions.
Refund Processing
Once we receive and inspect the returned product, your refund will be processed to your original payment method within 5-10 business days. You will receive an email confirmation when the refund has been issued.
Non-Refundable Items
- Gift cards
- Items marked as final sale
- Products that have been used or are not in original condition
Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately at [email protected]. We will arrange a replacement or full refund at no additional cost to you.
Contact
For refund questions, email us at [email protected].